Resolving Coupon Code Issues at Ajfan

Resolving Coupon Code Issues at Ajfan:
We understand that technical glitches might occasionally affect your ability to apply coupon codes. To assist you effectively, kindly follow the steps below:

Steps to Avail Support for Delivery Charge or Coupon Code Issues

1. Document the Issue:

   • Take a screenshot showing the issue with the coupon code. Ensure that the applied coupon and the error message are clearly visible.
   • Alternatively, record a screen recording to capture the issue in real-time. This will help us identify and resolve the problem swiftly.
     
     

2. Submit a Ticket to Customer Care:

   • Send an email to [email protected] using the following format:
     
     

     Subject: Regarding Coupon Code Issue

     Body:
     

     Dear Team,  
     
     

     I am unable to use the coupon code currently displayed on the website. I encountered the following error [describe the error briefly].  
     
     

     For reference, I have attached a screenshot or video recording.  
     
     

     Thank you for your assistance.  

     
     

     Attached: Screenshot/Video of the issue  

     
     
     1. Copun code update 

     
     

     
     
     2. issue list 

     
     

3. Additional Assistance:

   • For further help, you can connect with us:
     • Email: [email protected] (Available 24/7)
     • Phone: 7034900009 (During working hours)

4. Referencing Instructions:

   • An example screenshot demonstrating how to capture the error is attached to this article. This can guide you if you're unsure of how to proceed.
     
     

Important Notes:

• If the attachments and complaint are found valid, we will process a refund as per our Refund Policy.
• Timeframe: Customers must raise a complaint within 45 minutes of placing the order.
  
  
  

We are committed to resolving your concerns promptly and ensuring a seamless shopping experience. Please don't hesitate to reach out if you need further clarification or support.

Thank you for shopping with us!