Cancellation Policy

Understanding Ajfan.store's Hassle-Free Cancellation Policy

At Ajfan.store, our goal is to provide customers with an exceptional shopping experience. We understand that sometimes, circumstances may require you to cancel an order. To ensure a seamless process, we have implemented a clear and hassle-free cancellation policy.

Cancellation Options

Customers have the flexibility to choose between:

1. Full Order Cancellation – If you wish to cancel the entire order.
2. Partial Cancellation – If you want to cancel one or two items from your order.
   
   

Cancellation Guidelines

To streamline the cancellation process, we have set some simple guidelines:

• Customers can cancel their orders within 1 hour of placing them on Ajfan.store.
• Cancellations can only be initiated during operational hours.
• To cancel an order, customers must raise a query by contacting our customer care team via email at [email protected] using their registered email ID.

Information Required for Cancellation

When submitting a cancellation request, please include the following details to expedite the process:

• Order ID
• Registered phone number or email ID
• Reason for cancellation

Our customer care team will carefully review your request and update you on the status. Once approved, the refund process will commence promptly.

Refund Process

• Refunds will be processed within 24 hours of approval, subject to account closing times.
• The refund amount will be credited back to your original payment method following our refund policy timeline.

Customer-Centric Service

At Ajfan.store, we value your convenience and satisfaction. This cancellation policy is designed to ensure clarity and transparency in our procedures, allowing you to shop with confidence and peace of mind.

If you have any further questions or need assistance, feel free to reach out to our dedicated customer care team.

Thank you for choosing Ajfan.store for your shopping needs!