Cancellation Policy

Hassle-Free Cancellation Policy: A Seamless Shopping Experience

At Ajfan.store, we are committed to providing a smooth and satisfying shopping experience. We understand that sometimes customers may need to cancel an order, and we strive to make the process as easy and transparent as possible. Our Hassle-Free Cancellation Policy ensures that cancellations are handled efficiently, allowing customers to shop with confidence.

Cancellation Options

Customers have the flexibility to cancel their orders based on their needs:

• Full Order Cancellation – If you wish to cancel the entire order.
• Partial Cancellation – If you need to cancel specific items from your order while keeping the rest.

Guidelines for Order Cancellation

To ensure a smooth cancellation process, we have established the following guidelines:

✅ Timeframe: Customers can cancel their orders within 1 hour of placing them on Ajfan.store.
✅ Operational Hours: Cancellations can only be processed during our business hours.
✅ Request Process: Customers must raise a cancellation request by emailing customercare@ajfan.in from their registered email ID.

Required Information for Cancellation

To facilitate a quick and hassle-free cancellation process, customers should provide the following details when submitting a request:

? Order ID
? Registered Phone Number or Email ID
? Reason for Cancellation

Our customer care team will carefully review each request and provide updates on the cancellation status. Once approved, the refund process will begin immediately.

Refund Process

• Refund Approval: Once the cancellation request is approved, the refund  process as per the Refund Process 
• Refund Timeline: The refunded amount will be credited back to the customer’s original payment method as per our refund policy timeline.

Non-Eligible Cancellations

Ajfan.store reserves the right to cancel orders in the following scenarios:

❌ Same-Day Delivery Requests: If a customer requests same-day delivery and we are unable to fulfill it as per our Delivery Policy, the order may be canceled.
❌ Out-of-Stock Items: If a product is unavailable at the time of processing, the order may be canceled.

Customer Satisfaction is Our Priority

At Ajfan.store, we value our customers and strive to provide a seamless and transparent cancellation process. Whether you need to cancel an order or have any queries, our dedicated customer support team is always available to assist you.

For further inquiries or assistance, feel free to reach out to customercare@ajfan.in.