How you can register a complaint:

Created by customercare ajfan, Modified on Fri, 24 Jan, 2025 at 1:48 PM by customercare ajfan

Option 1: Drop a Mail to Customer Care

  1. Email Address: Send an email to customercare@ajfan.in.
  2. Provide Details: Clearly explain the issue you're facing. Include important information such as:
    • Your name and contact details.
    • The order number (if applicable).
    • A detailed description of the problem.
  3. Response Time: The team will review and respond to the issue within 24 hours.

Option 2: Register the Complaint via the Customer Portal

  1. Sign Up: First, create an account by signing up using this link: Ajfan Support Portal Sign-Up.

  2. Submit a Ticket:

    • Once logged in, you'll find an option to Submit a Ticket.
    • Click on this option to start the complaint registration.
  3. Provide Your Query: Fill in the required details and submit your complaint.

  4. Response Time: The issue will be addressed within 24 hours.

    Ticket Status : https://ajfan.freshdesk.com/support/tickets

Both options will help you address your concerns, with prompt resolution within the given time frame.

1. Sign Up 
2. Submit a Ticket:

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