Return request email template

Created by Ajfan Group, Modified on Wed, 12 Mar at 1:13 PM by Ajfan Group

Subject: Return Request for Order #[Your Order ID]

Dear Ajfan Customer Support Team,

I hope you are doing well. I recently received my order (#Your Order ID) placed on [Order Date], but unfortunately, I encountered an issue with the product.

Issue Details:

  • Product Name: [Product Name]
  • Issue: (Damaged/Defective/Incorrect item/Expired product)
  • Received on: [Delivery Date]
  • Attached: [Clear images/videos of the issue]

As per your return policy, I would like to request a replacement/store credit/refund for the affected product. Kindly let me know the next steps to proceed.


I appreciate your prompt assistance in resolving this matter. Looking forward to your response.


Best regards,

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