Refund Process at Ajfan ​(Offline)

Understanding the Refund Process at Ajfan

At Ajfan, we strive to provide a seamless shopping experience for our customers, including a transparent and efficient refund process. Below is a detailed overview of how refunds are handled.

Refund Processing Timeline

Our Accounts Department operates between 10:00 AM and 4:00 PM (IST), and all refunds are processed during bank working hours and bank working days.

Once a refund is initiated, it follows the Reserve Bank of India (RBI) guidelines and the amount is credited to the customer's account within 3 to 15 Indian bank working days.

Key Points to Remember

• Refunds will be processed only to the original bank account used for the purchase.
• No alternative payment methods will be used for refunds due to strict accounting policies.
  
  

Need Assistance?

For any queries regarding refunds, feel free to contact us:
? [email protected]
? 7034900009